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HOUSTON – November 13, 2016– Commercial State Bank has been awarded a 2016 Top Workplaces honor by The Houston Chronicle. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of workplace culture were measured, including alignment, execution, and connection, just to name a few.

“The Top Workplaces award is not a popularity contest. And oftentimes, people assume it’s all about fancy perks and benefits” says Doug Claffey, CEO of WorkplaceDynamics. “But to be a Top Workplace, organizations must meet our strict standards for organizational health. Who is better to ask about work life than the people who live the culture every day—the employees. Time and time again, our research has proven that what’s most important to them is a strong belief in where the organization is headed, how it’s going to get there, and the feeling that everyone is in it together.” Claffey adds, “Without this sense of connection, an organization doesn’t have a shot at being named a Top Workplace.”

Johnny Brooks, Commercial State Bank Chairman and CEO, is quite proud of the bank being named a Top Place to Work in the Houston Metro area.

“I am aware of the exclusive company Commercial State Bank is in by winning this award,” Brooks said. “This recognition is confirmation our workplace is employee-centric and the value we place on our employee relationships.”

Commercial State Bank is $340 million dollar full-service bank headquartered in Houston, TX with branches in Kingwood, Katy-Fulshear, El Campo, and Palacios. The bank was originally chartered in 1921 and has a 95 year history of solid financial footing and growth.

About WorkplaceDynamics, LLC
Headquartered in Exton, PA, WorkplaceDynamics specializes in employee feedback surveys and workplace improvement. This year alone, more than two million employees in over 6,000 organizations will participate in the Top Workplaces™ campaign—a program it conducts in partnership with more than 40 prestigious media partners across the United States. Workplace Dynamics also provides consulting services to improve employee engagement and organizational health. WorkplaceDynamics is a founding B Corporation member, a coalition of organizations that are leading a global movement to redefine success in business by offering a positive vision of a better way to do business.

HOUSTON – June 9, 2016 – Beginning July 5, Commercial State Bank employees in the Humble banking center will be at a new address in the Kingwood area of Houston – only 8 minutes north of the current location. Even though the address will be different, customers can count on the same quality of service they’ve come to know from Commercial State Bank. What’s more, the new banking center will have a night drop, ATM and multiple drive-thru lanes for added convenience.

Commercial State Bank will continue to conduct full-service banking business at 10203 Birchridge Drive, Suite 100, Humble, Texas 77338 through 12 p.m. Friday, July 1, 2016. As per normal business hours, the branch will be closed over the weekend and Monday, July 4, 2016, in observance of the Independence Day holiday.

The Kingwood branch will be open Tuesday, July 5 at the following address:

24080 Hwy. 59 North, Suite 100
Houston, TX 77339
Phone: 281-318-4600

Hours of Operation

Monday – Friday: 8 a.m. – 5 p.m.; closed Saturday and Sunday

Monday – Friday: 9 a.m. – 5 p.m.; closed Saturday and Sunday

At Commercial State Bank, it just makes sense, to take this next step to enhance the full experience of banking with us.

About Commercial State Bank
Established in El Campo, Texas in 1921, Commercial State Bank has set a high standard of banking performance for 95 years. The bank now has three additional branches located in Humble, Katy-Fulshear and Palacios. The professionals at Commercial State Bank put a strong focus on long-term customer relationships and on-going success. By operating under the values of respect, integrity, positive attitude and work ethic, Commercial State Bank provides quality service by putting customers’ needs first. 


Long-time Financial Institution Has Served Texas Since 1921

HOUSTON – February 11, 2016 – 2016 is a banner year for Commercial State Bank. On Feb. 1, the full-service financial institution marked its 95th anniversary in the Lone Star State.
Commercial State Bank got its start in 1921, originally locating in El Campo, Texas. As time progressed, it added three additional full-service locations — in Katy-Fulshear, Humble and Palacios.

Much has changed during the bank’s nine-plus decades in business, said Harry J. Brooks, the company’s chairman and CEO. The dawn of the computer age brought electronic banking, ATMs and similar innovation, for instance, while the Great Depression and 2008 recession ushered in reform. Ongoing advances continue to change the way banks do business.

“Commercial State Bank has adapted with the times, and will continue to do so. Still, we will always hold true to our belief in carrying out old-fashioned, honest work,” Brooks said. “We are incredibly honored and humbled to reach this milestone.”

The company plans to celebrate throughout 2016, incorporating historic glimpses of the bank’s past into its monthly eNewsletter. A spring mixer will also bring team members, community partners and customers together to look back at the bank’s successes, and celebrate the years to come.

“Not every bank can say they’ve been around as long as Commercial State, and we take that to heart,” Brooks said. “We know we didn’t get here alone. We have our families, friends and neighbors to thank for helping us get where we are today, and we want to involve everyone. We look forward to the next 95 years.”

About Commercial State Bank
Established in El Campo, Texas in 1921, Commercial State Bank has set a high standard of banking performance for 95 years. The bank now has three additional branches located in Humble, Katy-Fulshear and Palacios. The professionals at Commercial State Bank put a strong focus on long-term customer relationships and on-going success. By operating under the values of respect, integrity, positive attitude and work ethic, Commercial State Bank provides quality service by putting customers’ needs first. For more information on Commercial State Bank, visit csbec.com.

October 5, 2015 Shelley Dacus was awarded a diploma on August 14, 2015, at commencement exercises during the 71st annual session of the prestigious Graduate School of Banking at the University of Wisconsin-Madison. Ms. Dacus serves as SVP Senior Commercial Lender for Commercial State Bank.

The School, sponsored by state bankers associations from across the central United States, as well as the University of Wisconsin-Madison, was established in 1945 to provide bankers with an opportunity for advanced study and research in banking, economics and leadership. Instruction at the Graduate School of Banking takes place during two-week resident sessions for three consecutive summers, along with comprehensive study between summer resident sessions. The curriculum focuses on the management of strategic issues faced by banking executives and financial services industry professionals.

The Graduate School of Banking enrolls approximately 600 US and international professionals each year. More than 85 esteemed academicians, economists, government officials, and industry professionals comprise the School’s faculty.

Jim Kisch, president and CEO, Continuity Control, New York City area, was the featured speaker at commencement. Mr. Kisch, who serves on the GSB’s faculty, is a 2000 alumnus of the Graduate School of Banking.

March 21, 2015 Read about Commercial State Bank’s recent recognition as one of “Houston’s Best and Brightest Companies to Work For®” by the National Association for Business Resources (NABR) in The Humble Observer.

March 19, 2015 Commercial State Bank’s recent recognition as one of “Houston’s Best and Brightest Companies to Work For®” by the National Association for Business Resources (NABR) was featured in the Houston Chronicle.

February 23, 2015 Catch Commercial State Bank on the Houston Chronicle’s Prime Property blog for another article about its funding for the industrial park near Waller.

February 26, 2015 Commercial State Bank was featured on realtynewsreport.com for funding the first phase of development for an 87-acre industrial park near the Waller community.

September 24, 2014 Commercial State Bank was featured in the September edition of Texas Banking, the monthly magazine published by Texas Bankers Association (TBA). The article details Commercial State Bank’s recent rebranding with commentary from Chairman and CEO Johnny Brooks. Read the full article here.


Chairman's Report


October 26, 2015 The Federal Trade Commission (FTC) recently launched a new one-stop resource to help people report and recover from identity theft, IdentityTheft.gov. The website provides an interactive checklist that walks people through the recovery process and helps them understand what steps to take upon learning their identity has been stolen or if their personal information was compromised in a data breach.

Identity theft has been the top consumer complaint reported to the FTC for the past 15 years, and in 2014, the Commission received more than 330,000 complaints from consumers who were victims of identity theft.

The site provides specialized tips for specific forms of identity theft, including tax-related and medical identity theft. The site also has advice for people who have been notified that their personal information was exposed in a data breach. Furthermore, it includes a variety of helpful resources such as sample letters to help you resolve your identity theft issues.

November 6, 2014 With the holidays upon us, we would like our customers to be aware of a potential scam. If you receive an automated phone call or text stating your Commercial State Bank Debit card is locked, do not respond. This is a telephone phishing scam. Please do not provide any information about your Commercial State Bank debit card or any other personal information.
The automated message may request you to “press 1″ and then enter your 16-digit debit card number. Once this information is entered, the scammers may request your personal identification number (PIN). The scammers are attempting to obtain debit card numbers and PINs to gain access to customer accounts. Again, please do not provide this information to anyone via telephone or email.

If you received this type of call, text or email and provided your debit card information or any other personal account information, please contact your local banking center or our customer service center immediately. Our banking centers are open Monday through Friday from 9 a.m. through 5 p.m. You can reach our customer service center at 281.318.4639 from Monday through Friday between 8 a.m. and 5 p.m. If you need assistance after hours, please call 1.800.554.8969. Once you contact us, we can then take preventive measures to protect the security of your debit card(s) and account.

Commercial State Bank will never request debit card or account information (including PIN numbers) from customers. In many cases, phishing scams — whether by phone, text or email — attempt to gain personal information such as:

  • First and Last Name
  • Debit Card or ATM Card Number
  • Debit or ATM Card Personal Identification
  • Number (PIN)
  • Date of Birth
  • Social Security Number
  • Account Number and/or Account Type

You should take every precaution to know who you are dealing with, both online and on the telephone. If you are unsure, you should hang up or cancel your online session immediately. Please contact us and let us know if any of your information was provided during a call or online session.

September 15, 2014 On September 8, 2014, Home Depot confirmed in a press release that its payment data systems have been breached, potentially affecting nearly 2,200 U.S. and Canadian stores. Home Depot’s investigation is focusing on a timeframe from April 2014 forward.
According to Home Depot, the at-risk information includes full track data. PIN block data is not believed to be at risk at this time, nor is any information from its e-commerce site.

Visa began distributing at-risk accounts to issuers based on preliminary information provided by Home Depot as early as September 9.

The criminals apparently had enough information to get some banks to reset customers’ PINs. Banks are reporting that thieves were able to change the PINs on the cards using the banks’ automated IVR systems. Issuers have reported PIN debit fraud at ATMs in Canada. Additionally, some consumers have reported receiving spam emails phishing for personal financial data in conjunction with the breach.

Please review account activity frequently — either online or over the phone — and immediately report any suspicious card activity to the bank.

August 7th, 2014 A Russian hacking ring has allegedly stolen over a billion online user names and passwords, including more than 500 million email addresses. They are believed to be selling that data to third parties on the black market, who use the information to spam Internet users. It’s unclear which websites the Russian hackers hit, but with so much stolen data, there’s a chance you have been affected. You can rest assured that Commercial State Bank was not affected by this latest hacking scheme.
On Wednesday, a day after news about the breach broke, several security experts issued tips on how consumers can protect their personal data:

  • Change your passwords. The theft of so many logins and passwords is dangerous because people often use the same sign-in information across multiple websites. Log into your most important online accounts (your email, bank, credit card, etc.), and update them with strong passwords that consist of lower- and uppercase letters, numbers and symbols. Make sure to use different passwords for different accounts.
  • Monitor your debit and credit card activity. Make sure all purchases listed are ones you made. If they aren’t, you might be a victim of identity theft
  • Dispute errors. If you find erroneous transactions or accounts, you will have to contact the fraud departments of the credit reporting firms, as well as the businesses involved, explaining the error and your situation.This week’s hacking breach was the latest in a string of major online security breaches. Most notably, late last year, millions of credit card numbers and other personal data were stolen from retail giant Target by Eastern European hackers. This latest breach, perhaps the largest of its kind, targeted websites of both large and small companies as well as individuals.

At Commercial State Bank, we urge consumers to be vigilant even when a breach hasn’t been reported and to use common sense when it comes to personal data. For instance, do not write down or store passwords electronically. Be mindful that any passwords stored electronically (such as in a word processing document or cellphone’s notepad) can be easily stolen and provide cybercriminals with all of your sensitive information. If you hand-write passwords, do not store them in plain sight. Along the same lines, do not post any sensitive information on social media. Avoid sharing your passwords with anyone, or revealing the answers to your security questions.

We hope these tips have been helpful. If you have any questions, please contact us.