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TIPS TO AVOID FRAUD



  • Make sure you the customer initiate the contact and the institution verifies your identity with questions only you would know.
  • To verify whether a call is legitimate, call your bank or visit its website, using phone numbers or internet address from your bank statement or account documentation. Do not call back a number provided over the phone or click on a link in an email.
  • If you have been the victim of a scam, file a compliant at local law enforcement and notify us toll free at 1-800-841-0294 or at El Campo 979-543-6441or Fulshear 281-346-0221 or Humble 281-318-4600.

WARNING ABOUT PHONE CALLS CLAIMING TO BE FROM COMMERCIAL STATE BANK

Commercial State Bank wants to remind our customers that the bank will not call you and ask you to provide confidential account information over the phone. If someone contacts you by phone claiming to be from Commercial State Bank please contact the bank immediately, to verify the request and the person calling. Also, the bank will not request confidential information through e-mail.

 

Fraud Assistance


Federal Trade Comminsion (FTC)
Federal Bureau of Investigation (FBI)

 

 
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